Refund & Cancellation Policy

1. Free Trial

All plans include a 14-day free trial. You will not be charged during the trial period. You may cancel anytime during the trial at no cost. Your card is authorized at signup but not charged until the trial ends.

2. Subscription Billing

After your trial, your selected plan (Monthly at $18/mo or Yearly at $144/year) will auto-renew. You will be billed at the start of each billing period. All payments are processed securely by Paddle, our payment partner.

3. Cancellation

You may cancel your subscription at any time from your Account Settings. Cancellation takes effect at the end of your current billing period — you will continue to have full access until that date. We do not offer partial-month refunds after a billing period has started.

4. Refunds

Refunds are provided in the following cases:

• Accidental renewal: If you forgot to cancel and were charged within the last 7 days, contact us for a refund of your most recent payment.
• Service unavailability: If GrantCashFlow is unavailable for more than 48 continuous hours due to our systems, you may request a prorated refund for the downtime period.
• Duplicate charges: If you were charged twice for the same period, we'll refund the duplicate immediately.

Refund requests are reviewed within 3 business days. Approved refunds are processed back to your original payment method within 5-10 business days.

5. How to Request a Refund

Email us at refunds@grantcashflow.com with your account email and the reason for your refund request. Include the date and amount of the charge if possible. We respond within 3 business days.

6. Pricing Changes

If we change our pricing, existing subscribers will be notified 30 days in advance and will continue at their current rate until the end of their billing period. You will never be charged a higher rate without notice.

7. Contact

Questions about this policy? Contact us at refunds@grantcashflow.com.